Data Center Domain Expert

Job Description

Location: Singapore
Employment Type: Full-Time

Company Overview:
Red Dot Analytics Pte. Ltd. (RDA) is a fast-growing enterprise software tech startup building next-generation AI-driven solutions for data centers and mission-critical infrastructure. Our platform helps operators optimize energy efficiency, improve uptime, and manage complexity through intelligent automation and digital twins. Backed by strong technical expertise and growing industry demand, we are scaling rapidly across Southeast Asia and beyond. We are an IMDA-accredited company, funded by top VCs like Granite Asia, and led by world-class academic and industry experts, including Chief Scientist Prof. Yonggang Wen (NTU President’s Chair Professor, IEEE Fellow) and CEO Dr. Jimin Jia (industry veteran from Microsoft, Uber, Oppo).

Role Overview:
We are seeking a Data Center Domain Expert to bridge the gap between our advanced software solutions and the practical realities of data center design, construction, and operations. This pivotal role will serve as the voice of the industry within RDA, ensuring our products align with customer needs and industry standards, while strengthening our credibility with clients and driving impactful product innovation.

Job Scope / What You'll Do:

* **Industry Expertise & Solution Alignment:**
* Serve as the subject matter expert on the data center lifecycle — from site selection and design, to construction, operations, and maintenance.
* Advise the product team on operational constraints, compliance requirements, and best practices in cooling, power management, and energy efficiency.
* Translate complex operational needs into clear product features, compelling use cases, and robust solution blueprints for our AI-driven platform.
* **Customer Engagement & Technical Authority:**
* Act as the trusted advisor to customers, demonstrating deep understanding of their operational challenges and articulating the value of RDA's solutions.
* Support sales and business development teams during critical customer meetings, presentations, and proposal development.
* Build and nurture strong relationships with key stakeholders, including data center operators, facility managers, and engineering teams at client sites.
* **Collaboration with Internal Teams:**
* Partner closely with AI/Engineering teams to integrate real-world operational knowledge into the design and development of RDA’s cutting-edge software solutions.
* Provide essential feedback loops from customer deployments to continuously improve product relevance, usability, and performance.
* Actively participate in solution testing, validation, and performance evaluation, including on-site engagements at customer facilities.
* **Industry Representation:**
* Represent RDA at prominent industry events, conferences, and technical workshops, enhancing the company's visibility and thought leadership.
* Contribute to the development and dissemination of whitepapers, case studies, and technical guides, showcasing best practices and innovation in data center management.

Requirements / Who You Are:

* **Minimum/Core Requirements:**
* 10+ years of extensive experience in data center operations, engineering, or design (within colocation, enterprise, or hyperscale environments).
* Proven hands-on expertise in critical data center systems, including cooling systems (CRAH/CRAC, liquid cooling), power systems, capacity planning, and relevant software tools.
* Strong understanding of key industry standards such as Uptime Institute guidelines, ASHRAE guidelines, and regional regulatory requirements.
* A demonstrated track record of success in improving energy efficiency, reliability, and overall operational resilience in data centers.
* Excellent communication skills, capable of engaging both highly technical and executive-level stakeholders with clarity and credibility.
* Eligible for Singapore Citizen, Singapore PR, or Employment Pass (EP) sponsorship.
* **Preferred/Bonus Requirements:**
* Experience collaborating directly with software or AI teams to develop operational tools or analytics platforms.
* Familiarity with Digital Twin technology, CFD simulations, or AI-based optimization systems.
* Possession of relevant industry certifications (e.g., CDCP, CDCS, CDCE, Uptime ATS/CTS, or equivalent).

What We Offer:

* **Pivotal Impact & Direct Influence:** Play a critical role in bridging real-world operational needs with cutting-edge AI digital twin technology, directly shaping product innovation for a rapidly growing and energy-intensive industry. Be the internal 'voice of the customer,' directly advising product and engineering teams.
* **Credibility & Thought Leadership:** This is a unique opportunity to be a trusted advisor, representing an IMDA-accredited company backed by top VCs and world-class academic expertise. Enhance your profile within the data center ecosystem.
* **High Autonomy in a Dynamic Startup:** Thrive in a fast-paced, highly autonomous, and results-driven environment where your deep expertise is highly valued, and you are empowered to make significant contributions to a pioneering company.
* **Competitive Compensation:** We offer a competitive salary package, with flexibility to meet the expectations of the right candidate.
* **Growth Environment:** Be part of a mission-driven team dedicated to sustainability and innovation, with opportunities for continuous learning and professional development.