Product Manager

Job Description

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- **Location**: Singapore (Hybrid)
- **Company Overview**:
- We are a dynamic fintech company dedicated to providing robust and seamless payment gateway solutions tailored for the Singapore market. With a strategic presence in Singapore and a dedicated engineering hub in Thailand, we empower merchants with the tools they need to thrive in the digital economy. We pride ourselves on our agile culture, technical excellence, and commitment to building high-impact financial infrastructure.
- **Role Overview**:
- As a Technical Product Manager, you will play a pivotal role as the primary bridge between our leadership in Singapore and our engineering team in Thailand. You will own the merchant-facing product suite, focusing on building world-class onboarding experiences, KYC workflows, and reporting tools. This is a high-impact, individual contributor role reporting directly to the CEO, offering the opportunity to shape the core merchant experience of our platform.
- **Key Responsibilities**:
- **Drive Merchant-Facing Innovation:** Lead the end-to-end product lifecycle for merchant features, including automated onboarding, KYC/AML integration, and intuitive reporting dashboards.
- **Technical Specification & Delivery:** Translate complex business requirements into clear technical specifications, API documentation, and user stories for the development team.
- **Cross-Border Collaboration:** Act as the essential link between Singapore-based stakeholders and the Thailand engineering team, facilitating daily ceremonies and ensuring alignment on delivery momentum.
- **Strategic Roadmap Alignment:** Partner closely with the CEO to prioritize the product backlog, ensuring the roadmap addresses market needs and technical scalability.
- **Quality & Execution:** Oversee the progress of development sprints, resolve technical blockers, and ensure that every release meets our high standards for reliability and user experience.
- **Requirements**:
- **Minimum/Core Requirements:**
- Demonstrated experience in Technical Product Management, specifically within the payments or fintech domain.
- Proven track record of shipping merchant-facing products, such as payment gateways, merchant portals, or financial reporting tools.
- **Language Proficiency (Genuine Occupational Requirement):** Proficiency in Business Thai is required to effectively lead technical ceremonies, manage documentation, and collaborate daily with our engineering team in Thailand.
- Strong technical acumen with the ability to understand API sequence diagrams, system architecture, and technical workflows.
- Experience working in an agile environment, with a "roll-up-your-sleeves" mindset and the ability to manage products independently.
- Excellent communication skills in English to interface effectively with leadership and Singapore-based stakeholders.
- **Preferred/Bonus Requirements:**
- Experience managing complex KYC/AML or regulatory-heavy workflows.
- Prior experience in a high-growth startup environment where speed and ownership are critical.
- Immediate or short-notice availability.
- **Why you should be interested**:
- **Direct Impact & Visibility:** Work closely with the CEO and have a significant voice in the direction of the product. Your work directly impacts the success of merchants using our platform.
- **Autonomy & Ownership:** Enjoy a high degree of autonomy in a lean organization where you are empowered to make decisions and drive execution without bureaucratic layers.
- **Complex Problem Solving:** Tackle challenging technical and functional problems in the fast-evolving payments space, bridging regional expertise to deliver local solutions.
- **Growth Potential:** Be part of a scaling fintech journey where your contributions are recognized and your professional growth aligns with the company's expansion.
- Ready to shape the future of merchant payments? We look forward to receiving your application.
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