Security Officer
- Location: Singapore
- Role type: On-site
Pico Guards Pte Ltd
Pico Guards is a premier security services provider in Singapore, dedicated to safeguarding some of the city's most iconic retail and commercial landmarks. We pride ourselves on a culture of professional excellence, reliability, and top-tier service standards. As we scale our operations across key Grade-A retail sites, we are looking for disciplined and service-oriented individuals to join our growing team and uphold the safety and prestige of our partner locations.
Job Description
- **Location**: Singapore (Plaza Singapura / Raffles City / Funan)
- **Company Overview**:
- Pico Guards is a premier security services provider in Singapore, dedicated to safeguarding some of the city's most iconic retail and commercial landmarks. We pride ourselves on a culture of professional excellence, reliability, and top-tier service standards.
- As we scale our operations across key Grade-A retail sites, we are looking for disciplined and service-oriented individuals to join our growing team and uphold the safety and prestige of our partner locations.
- **Role Overview**:
- As a Security Officer at our premier retail sites, you will be the frontline ambassador for safety and customer service. You will play a vital role in maintaining a secure environment for shoppers, tenants, and visitors while operating advanced surveillance systems and responding to diverse onsite situations.
- **Key Responsibilities**:
- **Maintain Onsite Security:** Conduct regular patrols of retail floors, carparks, and back-of-house areas to ensure a safe and orderly environment.
- **Monitor Surveillance Systems:** Station at the Fire Command Centre (FCC) to oversee mall surveillance, monitor CCTV feeds, and coordinate responses to any irregularities.
- **Access Control & Crowd Management:** Manage entry points and monitor visitor flow, especially during high-traffic periods or special events.
- **Incident Response:** Act as a first responder to incidents such as medical emergencies, shoplifting cases, or security breaches, following established protocols and documenting clear reports.
- **Customer Engagement:** Provide a professional presence, assisting shoppers with inquiries and ensuring a positive visitor experience.
- **Requirements**:
- **Minimum/Core Requirements:**
- Eligibility to obtain a Private Security Industry (PLRD) license; the company provides full sponsorship and training for those without a current license.
- Ability to commit to a 12-hour rotating shift roster (4-on/2-off), including both day and night shifts.
- Proficiency in English to effectively assist shoppers and prepare clear incident reports.
- A professional and customer-centric mindset suitable for a premier retail environment.
- Reliability, punctuality, and a strong sense of discipline.
- **Preferred/Bonus Requirements:**
- Possession of a valid PLRD Security Officer license and completed WSQ security modules.
- Prior experience in retail, hospitality, or customer-facing roles.
- Interest in career progression toward leadership roles such as Senior Security Officer or Team Lead.
- **Why you should be interested**:
- **Iconic Work Locations:** Spend your workday at some of Singapore’s most vibrant and prestigious malls, including Plaza Singapura, Raffles City, and Funan.
- **Professional Growth & Training:** We invest in your future. If you are new to the industry, we will sponsor your mandatory WSQ training and professional licensing.
- **Stable Career Path:** Benefit from a structured career ladder with clear opportunities for fast-tracked promotion into supervisory roles.
- **Competitive Benefits:** Enjoy a comprehensive package including a gross monthly salary of up to $3,812, joining bonuses (for licensed officers), AWS (13th month), performance bonuses, and medical/dental coverage.
- **Meaningful Impact:** Play an essential role in the safety and success of Singapore's retail heartbeat.
Updated at 2026-03-23T14:29:01.145+08:00