KYC Officer

Job Description

- **Location**: Kuala Lumpur, Malaysia (The Icon, Jalan Tun Razak)
- **Company Overview**:
- DCS Card Center is a Singapore-headquartered financial institution with a 50-year heritage in licensed payments. Originally founded in 1973 to pioneer cashless transactions, we have reinvented ourselves as a bridge between traditional finance (TradFi) and the evolving Web3 economy.
- We provide next-generation payments infrastructure, enabling businesses and consumers to move seamlessly between digital assets and traditional credit card utility. Join us as we scale our operations to support a growing global market, combining the stability of a regulated institution with the innovation of a fintech leader.
- **Role Overview**:
- We are seeking 10 KYC Officers to join our expanding Compliance Operations team in Kuala Lumpur. As the frontline defense for our licensed infrastructure, you will play a critical role in scaling our Singapore market operations. You will be responsible for end-to-end document verification and name screening, ensuring the integrity of our customer onboarding process in a fast-paced, high-volume environment.
- **Key Responsibilities**:
- **Perform Rigorous Document Verification:** Conduct thorough reviews of Proof of Identity (POI) and Proof of Address (POA) documents to ensure compliance with regulatory standards and internal SOPs.
- **Execute Strategic Name Screening:** Perform comprehensive screening against Sanctions, PEP (Politically Exposed Persons), and Adverse Media lists, exercising sharp investigative judgment to assess and mitigate potential risks.
- **Maintain High-Volume Accuracy:** Process a consistent volume of cases (targeting 60-70 per day for experienced staff) while maintaining exceptional quality and attention to detail.
- **Contribute to Risk Assessment:** Provide clear, logical reasoning for risk flags and escalations, moving beyond checklist-following to understand the "why" behind compliance decisions.
- **Collaborate Across Borders:** Partner closely with Singapore-based stakeholders and local compliance leadership to adapt to evolving regulatory requirements in the digital asset and payments space.
- **Requirements**:
- **Minimum/Core Requirements:**
- Demonstrated experience in KYC operations, specifically within document verification (CDD/EDD) and name screening (Sanctions/PEP/Adverse Media).
- Excellent written and verbal English communication skills, essential for reviewing international documentation and communicating with stakeholders.
- Proven ability to maintain accuracy and focus in a production-heavy, high-volume environment.
- Strong analytical and investigative mindset, with the ability to articulate risk-based decision-making.
- Willingness to work on a monthly rotating shift schedule, including morning (08:30–18:00) and afternoon (12:30–22:00) shifts, with rotating off-days.
- **Preferred/Bonus Requirements:**
- Prior experience in banking, fintech, or the digital asset/cryptocurrency sector.
- Experience working in a regulated environment subject to MAS (Monetary Authority of Singapore) guidelines or similar international standards.
- Previous experience in a shift-based operational role.
- **Why you should be interested**:
- **Fintech with Heritage:** Enjoy the stability and security of a licensed institution with five decades of history, while working at the cutting edge of Web3 and stablecoin utility.
- **Foundational Growth:** Be a key part of a major team expansion (nearly doubling our current headcount) as we scale to support rapid market growth.
- **Impactful Work:** Your vigilance directly protects the integrity of a next-generation payments bridge, helping to shape the future of inclusive finance.
- **Dynamic Environment:** Thrive in a flat, high-ownership culture where your contributions to compliance excellence are valued and measured.
- Ready to join the future of payments? We'd love to hear from you.