Sales Manager

Virgin Active Singapore

Virgin Active Singapore

Virgin Active is a globally recognized leader in health and social wellness. We are more than just a gym; we are a vibrant social wellness club dedicated to making wellness irresistible. We offer premium facilities and a holistic approach to wellbeing, creating an environment where our members can connect, thrive, and feel their best. Joining Virgin Active means becoming part of a purpose-driven culture that celebrates individuality and professional growth. We provide a world-class platform for professionals who are passionate about delivering exceptional consumer experiences and building meaningful communities.

Job Description

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- **Location**: Singapore (Central / CBD)
- **Company Overview**:
- Virgin Active is a globally recognized leader in health and social wellness. We are more than just a gym; we are a vibrant social wellness club dedicated to making wellness irresistible. We offer premium facilities and a holistic approach to wellbeing, creating an environment where our members can connect, thrive, and feel their best.
- Joining Virgin Active means becoming part of a purpose-driven culture that celebrates individuality and professional growth. We provide a world-class platform for professionals who are passionate about delivering exceptional consumer experiences and building meaningful communities.
- **Role Overview**:
- This role is responsible for planning, leading, and controlling Virgin Active’s sales strategies and activities to achieve revenue, sales, and profit targets. As the Sales Manager for one of our clubs, you will be responsible for managing day-to-day sales operations. This is a "selling manager" position where you will lead from the front, balancing strategic oversight with hands-on sales execution to ensure the club remains a top choice for wellness-seekers.
- **Key Responsibilities**:
- **Lead all local sales activities** for the achievement of short and long-term business objectives, increased profit, and market share.
- **Work closely with the Marketing Manager** to provide input so that they can craft communications that inspire the sales team and build great introductions to future members.
- **Establish and coordinate sales objectives, policies, and programs** within the context of the overall local business plan and, where appropriate, recommend standards and set targets and quotas.
- **Prepare reports, budgets, and forecasts** as required to monitor and drive business performance.
- **Appraise the sales processes** of the clubs according to overall sales strategies. Monitor and evaluate the performance and efficiency of each club and its procedures.
- **Manage day-to-day operations of the sales team** to drive, deliver, and exceed pre-determined membership sales targets.
- **Recruit, develop, motivate, deploy, and retain** high-performing team members.
- **Ensure the team is appropriately trained** and fully understands all aspects of their roles.
- **Ensure the team is fully aware of emergency procedures**, their Workplace Health & Safety (WH&S) responsibilities, and attend regular training sessions as required.
- **Coach, develop, and motivate the team** to ensure the effective achievement of company goals and objectives.
- **Manage individual performance**, providing regular feedback using Quick-E tools (informal basis) and through the formalized evaluation process.
- **Requirements**:
- **Minimum/Core Requirements**:
- Proven experience having led and managed a sales team before, with a track record of coaching and developing team members to achieve high performance.
- Proven ability to work to KPIs and achieve/exceed sales targets, with experience managing budgets and performance targets.
- Senior-level sales experience (typically 5+ years) in a comparable position or demonstrated progression through a leadership pipeline.
- Demonstrated experience in delivering impeccable customer service and effectively responding to feedback and complaints.
- Excellent in-person communication and interpersonal skills.
- Intermediate proficiency in Customer Relationship Management (CRM) databases and MS Office (Word, Excel, PowerPoint, Outlook).
- **Preferred/Bonus Requirements**:
- Prior experience leading a team within a fast-paced or consumer-facing environment.
- Experience in the fitness, wellness, premium hospitality, or luxury retail sectors.
- Understanding of the health and fitness industry landscape.
- **Why you should be interested**:
- **Iconic Global Brand**: Represent one of the most recognizable and energetic brands in the world at the forefront of the shift toward social wellness.
- **Vibrant Environment**: Work in a professional space that is positive, social, and fast-paced—our clubs are environments where every day offers new opportunities to impact our members' wellbeing.
- Ready to lead from the front and redefine wellness? We look forward to hearing from you.
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Updated at 2026-06-19T11:40:12.239+08:00