Head of Talent Acquisition

7-Eleven Malaysia

7-Eleven Malaysia is the nation’s leading convenience retailer. Since opening our first store in 1984, we have grown to a network of over 2,700 stores, serving more than 900,000 customers daily. From our iconic Slurpees to our innovative CAFé by 7-Eleven locations, we are a staple of Malaysian daily life. At our Store Support Centre in Kuala Lumpur, we provide the strategic backbone for our national operations. Joining us means becoming part of a stable, established brand that is constantly evolving to meet the needs of the modern consumer.

Job Description

- **Location**: Kuala Lumpur (Store Support Centre) - Fully Onsite
- **Company Overview**:
- 7-Eleven Malaysia is the nation’s leading convenience retailer. Since opening our first store in 1984, we have grown to a network of over 2,700 stores, serving more than 900,000 customers daily. From our iconic Slurpees to our innovative CAFé by 7-Eleven locations, we are a staple of Malaysian daily life.
- At our Store Support Centre in Kuala Lumpur, we provide the strategic backbone for our national operations. Joining us means becoming part of a stable, established brand that is constantly evolving to meet the needs of the modern consumer.
- **Role Overview**:
- This is a pivotal, head-level appointment designed for a delivery-focused recruiting leader. As the Head of Talent Acquisition, you will own the end-to-end corporate hiring results for our Store Support Centre while simultaneously building the foundational strategy for the entire talent function. Reporting directly to the CHRO, you will transition the function from manual execution to a professionalized, strategic powerhouse, eventually expanding your remit to oversee high-volume retail hiring nationwide.
- **Key Responsibilities**:
- **Drive End-to-End Corporate Recruitment**: Take personal ownership of a complex portfolio of corporate vacancies, ensuring high-quality talent is delivered within agreed timelines across functions like logistics, marketing, and retail operations.
- **Lead and Stabilize the TA Team**: Provide hands-on leadership to a team of Talent Acquisition specialists and collaborate effectively with HR Business Partners to ensure a unified approach to recruitment.
- **Modernize the Talent Strategy**: Evaluate current "build-by-hand" processes and advocate for necessary improvements in tooling, sourcing stacks, and methodologies to enhance efficiency and candidate experience.
- **Manage Senior Stakeholder Relationships**: Act as a trusted advisor to business leaders, managing expectations and providing data-driven insights into the talent market while operating under high-pressure delivery cycles.
- **Scale the Function**: Following the stabilization of corporate hiring, lead the strategic expansion of the recruitment function to encompass high-volume retail hiring across our 2,700+ stores.
- **Requirements**:
- **Minimum/Core Requirements**:
- **Extensive Leadership Experience in Talent Acquisition**: Demonstrated track record of leading recruiting teams within large, fast-paced corporate environments.
- **Hands-on Delivery Excellence**: A proven "player-coach" who takes pride in personally sourcing and closing senior or complex corporate roles.
- **Resourcefulness in Lean Environments**: Experience delivering high-volume results within organizations that rely on manual workflows and basic toolsets; ability to build processes from the ground up.
- **Stakeholder Management**: Exceptional ability to navigate business-critical hiring needs and manage expectations with senior executives and business heads.
- **Language Proficiency**: Professional fluency in both English and Malay is required to effectively lead complex business discussions and negotiate with stakeholders across our national operations.
- **Preferred/Bonus Requirements**:
- Prior experience in the Retail, FMCG, or multi-site services sectors.
- Experience managing high-volume, frontline recruitment at scale.
- **Why you should be interested**:
- **Foundational Impact**: This is a rare opportunity to elevate an existing function. You aren't just inheriting a process; you are the architect of the future talent strategy for Malaysia’s largest convenience retailer.
- **Direct Influence**: With a direct reporting line to the CHRO, your initiatives and strategic justifications will have a seat at the table, directly impacting how the brand scales.
- **Career Progression**: This role offers a clear developmental path from corporate recruitment ownership to leading the entire talent acquisition landscape for a massive, national infrastructure.
- **Stability and Growth**: Join an iconic brand that offers long-term stability and a comprehensive benefits package, including staff discounts within the wider Berjaya Group.

Ready to shape the future of talent at 7-Eleven? We look forward to your application.