Team Leader (Outbound sales/Clients Conversion)
VT Markets
VT Markets is a premier global multi-asset CFD/FX brokerage, currently undergoing a period of hypergrowth with a 56% scale-up planned for 2026. Operating across four continents, we are an AI-native organization pioneering the "AIDWO" (AI-Driven Workforce Operating) model, where our teams leverage cutting-edge technology to multiply productivity and achieve world-class results. Our culture is defined by "The VT Markets Way": Breaking Boundaries, Results Orientation, and a relentless Pursuit of Excellence. We provide a high-performance environment where data informs strategy, and transparency ensures that impact is recognized and rewarded.
Job Description
* **Location**: Kuala Lumpur, Malaysia (Onsite)
* **Company Overview**:
* VT Markets is a premier global multi-asset CFD/FX brokerage, currently undergoing a period of hypergrowth with a 56% scale-up planned for 2026. Operating across four continents, we are an AI-native organization pioneering the "AIDWO" (AI-Driven Workforce Operating) model, where our teams leverage cutting-edge technology to multiply productivity and achieve world-class results.
* Our culture is defined by "The VT Markets Way": Breaking Boundaries, Results Orientation, and a relentless Pursuit of Excellence. We provide a high-performance environment where data informs strategy, and transparency ensures that impact is recognized and rewarded.
* **Role Overview**:
* We are seeking a turnaround-focused Team Leader to spearhead our Client Conversion function for the European market. In this high-visibility role, you will lead a team of 9 Conversion Representatives, shifting the baseline from steady operations to high-velocity output. Your mission is to lift team engagement rates, optimize conversion funnels, and drive significant net deposit growth through hands-on coaching and rigorous activity management.
* **Key Responsibilities**:
* **Drive Performance Turnaround:** Inherit and lead a team of 9 reps, implementing immediate strategies to lift engagement rates and ensuring the team hits an ambitious monthly net deposit target.
* **Expert Sales Coaching:** Personally coach and mentor representatives on outbound sales motions and conversion techniques specifically for the CFD/FX market, turning underperformance into high-attainment outcomes.
* **Enforce Activity Benchmarks:** Maintain high standards of operational discipline, overseeing daily benchmarks (e.g., 200 calls and 90 minutes of talk time per rep) to ensure consistent pipeline flow.
* **Data-Driven Management:** Utilize dashboards to diagnose funnel leaks (Registration to First-Time Trader) and translate these metrics into actionable coaching plans for the team.
* **Strategic Reporting:** Report directly to the Regional Client Relations Manager on team performance, pipeline health, and progress toward monthly scorecards.
* **Requirements**:
* **Minimum/Core Requirements:**
* Demonstrated experience in people management within a performance-driven sales or outbound conversion environment.
* A proven track record of lifting or turning around the metrics of an underperforming sales team.
* Advanced professional proficiency in English to effectively lead business discussions and manage regional operations.
* Demonstrated experience in inside sales, telemarketing, or high-volume customer acquisition.
* Ability to work a permanent 2:00 PM – 11:00 PM (GMT+8) shift to align with European market operating hours.
* A hands-on leadership style with the ability to coach conversion techniques directly.
* **Preferred/Bonus Requirements:**
* Professional experience within a CFD, FX, or broader financial brokerage environment.
* Experience managing sales teams targeting European markets.
* Proficiency in French is a plus for team rapport, though English is the primary working language.
* Personal interest or history in financial market trading.
* **Why you should be interested**:
* **High-Visibility Impact:** This is a "performance upgrade" hire where your success in turning the team around will be immediately visible to senior leadership.
* **Uncapped Opportunity:** At VT Markets, we reward outcomes. Top performers can earn 150-200% of target compensation through our performance-linked reward systems.
* **Lead in the AI Era:** Gain experience in an AI-native organization, learning to use technology as a capability multiplier for your team’s success.
* **Career Acceleration:** As we scale globally, high achievers have access to dual career tracks (Management or Individual Contributor) and cross-regional mobility opportunities.
* Ready to take ownership of a high-growth sales function? We look forward to hearing from you.
Posted at 2026-09-14T16:01:16.01+08:00